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1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In case of high demand or delays, we will notify you via email.
2. Shipping Rates & Delivery Estimates
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Shipping charges are calculated at checkout based on your location and order size.
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Estimated delivery times:
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Domestic (within [insert country]): 3–7 business days
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International: 7–21 business days (depending on location)
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Please note: delivery times are estimates and may vary due to courier delays, customs, or unforeseen circumstances.
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3. Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Tracking may take up to 24–48 hours to update.
4. Customs, Duties & Taxes (for international orders)
Glowify is not responsible for any customs fees, import duties, or taxes applied to your order.
All fees imposed during or after shipping are the customer’s responsibility.
5. Lost, Stolen, or Damaged Packages
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Glowify is not liable for lost or stolen packages once confirmed as delivered by the carrier.
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If your package arrives damaged, please contact us within 48 hours with photos, and we will assist you with a replacement or refund.
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6. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- We cannot refund or replace orders shipped to incorrect addresses provided at checkout.
7. Contact Us
- For any shipping-related questions, please contact:
Email: Glowifypk@proton.me
Phone: +92 329 5728720